Orders and Payments
Only people of legal age can place the order, except in cases where the consent of the parents is available.
All the orders include the VAT that constitutes 21%.
Shipping and Delivery Deadlines
Delivery times are made in 4-5 business days, unless otherwise reported when ordering the product.
Right of Return (Right of withdrawal)
If you regret your purchase, you can return any product within 365 days after receiving it. This right of return expires after 365 days. You must inform us of your retraction by email to info @ workandenjoy, or by phone, by calling 93 663 89 64. You can also choose to use our standard retraction form and send it with the return. If you wish to make use of your right of withdrawal, it is not enough to reject the acceptance of the order without notifying us about it.
If you regret your purchase, you must return your order without unnecessary delays, within a maximum period of 14 days. The customer will pay the costs of the return if you use our return service. Workandenjoy can not compensate for the costs that could arise from the chosen return option itself. From the shipment, you are responsible for the condition of the products.
Also, Workandenjoy offers the opportunity to return your order once the deadline. The requirements to use your right of withdrawal between 15 and 365 after receiving your order: The products of the order in question must arrive in the same conditions and number as when they were delivered.
Remember to always attach your order number when returning purchased items. Keep in mind that the condition of the product is your responsibility from the time of delivery until it reaches us. Therefore, be sure to securely wrap the items you wish to return.
Return of invoice amount
If you regret your purchase and want the full amount of the invoice to be returned, you must return the product in the same condition in which it was received. When we receive your return, we will examine the products to evaluate the status of them and we will return the corresponding amount with the same type of payment that was used when making the purchase. For example, if you paid for the order with a credit card, the amount of the invoice will be returned on the credit card that was originally used when placing the order, if nothing else has been agreed.
CONDITION OF RETURNED PRODUCTS, BY USING THE RIGHT OF RETURN
You are responsible for a possible deterioration of the value of the product, if the product has been handled in a different way than what is needed to determine the nature and physical property of the product. If the product has been tested more than this, we consider it as used. This means that in case of return, only some or no part of the purchase will be returned, depending on the commercial value of the products.
The right of claim implies that you can replace or repair your products, be reintegrated or receive a reduction in the price, depending on the specific situation and the result of the evaluation carried out by Work & enjoy.
You must claim within a reasonable time after finding the defect or failure. The recommended period for making claims is within the first two months. The shipping cost to return a claim will be covered, but only with a prior agreement to ship with Work & enjoy.
In order to evaluate a claim case, we need to inspect the status of the specific product.
Please note that the product is your responsibility from the time of delivery until it is returned to us. Therefore, make sure that the product is well wrapped during shipment.